Privacy Policy – Relief Med Care

Last Updated: [01/12/2026]

At Relief Med Care, your privacy and security are extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or contact us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide you with a smooth and secure shopping experience:

A. Personal Information

When you place an order or contact us, we may collect:

  • Full Name

  • Email Address

  • Shipping Address

  • Phone Number

  • Payment Information (processed securely by our payment partners)

B. Non-Personal Information

We automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the website

This helps us improve website performance and user experience.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate order updates and tracking information

  • Respond to your inquiries and customer service requests

  • Improve website functionality and user experience

  • Prevent fraud and secure our platform

  • Send promotional or informational emails (only if you opt-in)

3. How We Protect Your Information

We use industry-standard security measures to protect your personal data, including:

  • SSL encryption

  • Secure payment gateways

  • Firewalls & monitoring systems

  • Restricted access to personal information

However, no data transmission over the internet can be guaranteed 100% secure.

4. Sharing of Information

We never sell, trade, or rent your personal information.

We only share data with trusted third-party partners when necessary:

  • Shipping carriers (to deliver orders)

  • Payment processors (to securely process transactions)

  • Analytics tools (to improve website performance)

These partners are required to maintain confidentiality and protect your information.

5. Cookies & Tracking Technologies

Our website uses cookies to:

  • Remember your preferences

  • Improve site speed and performance

  • Provide a personalized shopping experience

You can disable cookies in your browser settings, but some features may not work properly.

6. Your Rights

Depending on your region, you may have the right to:

  • Access the personal data we store

  • Request corrections or updates

  • Request deletion of your data

  • Opt out of marketing emails

  • Withdraw consent anytime

To request any of these actions, contact us at:
📧 info@reliefmedcare.com

7. Data Retention

We retain your information only as long as necessary for:

  • Order processing

  • Legal requirements

  • Security and fraud prevention

After this period, your data is securely deleted.

8. Third-Party Links

Our website may contain links to other websites.
We are not responsible for their privacy practices or content.
We encourage you to review their privacy policies before sharing information.

9. Children’s Privacy

Our website is not intended for children under 18.
We do not knowingly collect information from minors.

10. Updates to This Privacy Policy

We may update this Privacy Policy occasionally.
Any changes will be posted on this page with an updated date.

11. Contact Us

If you have questions or concerns about our Privacy Policy, please contact us:

📧 info@reliefmedcare.com

We are always here to help and ensure your data remains safe.